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Low Energy Systems is a Top Service company as rated by Yahoo! customers
September 4, 2005
I recently purchased the Waiwela PH28ROF residential
outdoor tankless water heater, to replace an outdated system. Shipping was fast
and dependable, communications and personality was exemplary and the unit speaks
for itself. Very easy to install for an experienced amateur. This unit rapidly
responds to hot water demand and operates whisper quiet. It's amazing how this
remarkably small unit instantly meets all household hot water demands. With rapidly
rising gas prices, there's no need to maintain a tank of hot water and take up
valuable space. The Waiwela is there, only when you need it. I give this unit
the highest rating possible.
Glen Pitts
June 24, 2005
I want to share my good news about our new Takagi T-K1. It was installed
on May 20, 2005 and we have just received our first PG&E utility bill which was
read on June 20,2005 for the first month of use of our Takagi tankless
gas water heater.
First, we have had one successful month 24/7 of 120 degrees of hot water. This
water heater has out performed all previous electric water heaters we have ever
used before.
Second, according to our utility bill from PGE: "Based on our most recent records,
your ADU(average daily use) from June 1, 2004, to September 30,2004 is 55.86 Kwh
per day and your current cumulative ADU is 45.88. Since the beginning of the program
20/20 (summer rebate program), you have decreased you ADU by 21%." That means
that since installing the Takagi gas water heater our electricity use reduced
21% compared to the same month one year ago. That calculates to 466 Kwh less which
costs .12 cents a Kwh in California and has reduced our electric cost by $56 this
first month of use of the tankless gas water heater. We were using electric tankless
water heaters previously and they all failed to perform well and cost a lot of
money to use.
Thirdly, the cost of gas used by our new water heater was just $8.00 this first
month. We have enjoyed continuous 120 degrees of hot water in the shower and the
kitchen every time we turn on the hot water faucet. The Takagi T-K1 gas water
heater has outperformed all other tankless electric water heaters we previously
used over the last 25 years, and it costs much less money to use with gas as the
heating fuel. The lower cost of gas compared to electricity used as the heating
source for the water heater will pay for the heater in one year. Thank you very
much for all your advice and such a great product,
Sally Dietz
April 11, 2005
It was very easy to do business with Low Energy Systems. Their web site was
complete and easy to navigate. I will not hesitate to use them again.
Douglas Postma
April 4, 2005
Very helpful in getting the right people to review my application.
William Thompson
March 9, 2005
I would definitely do business with them again.
Mary Thompson
January 24, 2005
I ordered a Waiwela tankless water heater from
Low Energy Systems after researching various alternatives. I had no problem with
the order and it was received as scheduled. Low Energy Systems kept me informed
via email on the progress of my order. I had occasion to call technical assistance
regarding some optional equipment and my question was answered promptly and politely
with an invitation to call back if I had any more questions. Overall, I would
say it was a very comfortable experience and I would not hesitate to recommend
them.
Malcolm Wehrung
January 19, 2005
Amazingly efficient service! GREAT product!
Jon Rivers
November 6, 2004
I purchased a tankless water heater via the net
and as this was my second water heater purchase from Low Energy Systems, I expected
and received great service. The unit was shipped the next business day and as
before arrived in perfect condition. The unit has been installed and like the
prior purchase, works just fine. I would recommend anyone needing this product
to contact Low Energy Systems and enjoy a pleasant experience.
William Gibson
October 20, 2004
I purchased a tankless water heater from Low Energy Systems. The customer service
representative was quite helpful and polite. When I ordered the heater, I received
a confirmation email and received my unit in good condition and on time. I was
pleased with the overall service given to me and will be quite willing to do business
with this merchant again.
Kay Avery
September 30, 2004
The Low Energy Systems web site was well-designed and I found my products easily
in the menu structure. Their prices were very competitive and in some cases lower
than other merchants. Shipping options offer enough variety and price comparisons
so that I could easily decide if I'm in a hurry (FedEx overnight) for the product,
or if I should wait for slower delivery (UPS Ground). Delivery was right on time.
Ease of purchase was very good. Nice shopping cart, easily updates quantities
and checkout was secure and efficient. The questions I emailed to the vendor received
a quick and satisfactory response. This company has all the elements in place
for effective Internet sales, and I wish them success.
Chris Kreymann
September 8, 2004
I spoke with Bob and he could have sold me parts I did not need but he told me
not to purchase some very expensive installation parts that they were not needed.
Also I ordered on a Wednesday and he said it would arrive on Friday the same week.
I was very pleased with every thing and the advice given about installation.
Carol Lee Smith
August 11, 2004
Absolutely excellent service - shipped to UK in 3 days!!!!!!!! Many thanks.
Mark Lindley
July 31 2004
Nice to meet people that are on top of their game. A very good company.
Gregory Ingenito
July 16, 2004
Thank you for your extremely prompt attention to my order. Unit was exactly
what was described and replaced the existing unit as required. Unit arrived the
morning of the next day as promised. We had hot water within 24 hours from the
placing of my order. That is excellent customer service.
Congratulations to your stall on a deal well executed!!!!
Very truly yours,
Kenneth C. Dollmann
July 2, 2004
Very fast shipping. All items arrived at the same time and in good condition.
I'd gladly do business with them again and recommend the company to others.
Michael Lepisto
June 11, 2004
Excellent, Easily found needed info, Check out was simple and delivery was on
time. Over all an Excellent experience.
Mike Bandy
May 12, 2004
I found this vendor via a google search; they had the item I wanted several hundred
$ cheaper than I could get it locally. Real people answer the phones! and they
know their products.
Alice Wilder
April 30, 2004
Not only did they do everything that was expected of a merchant, they were prompt,
very helpful, and with free shipping and handling their prices were the lowest
I could find anywhere, including brick and mortar stores. An excellent retailer.
Eric Willey
March 30, 2004
Really impressed with the quick service! Will definitely look to purchase from
Low Energy Systems in the future. Highly recommend!
Gary Hodges
March 14, 2004
Great product at an excellent price. Wide selection of accessories available at
very reasonable prices. Service was better than excellent. True one stop shopping
for tankless water heaters.
Robert Stirn
February 27, 2004
Bought tankless water heater from Low Energy Systems on net. Excellent price and
shipped when they said. Got E-mail confirm right away. Very happy.
Alan Jacobson
February 15, 2004
Extremely responsive, shipped right away, got exactly what I ordered.
John Kleinke
February 9, 2004
Very happy -- have recommended highly to other interested folks. Thanks!
Bonnie Martin
January 23, 2004
I highly recommend Low Energy Systems. They were very easy to contact with questions
I had before ordering, and my purchase was shipped the same day I ordered it.
Thank You for the great service.
Brian Rexford
January 20, 2004
I found their web site very informative and easy to navigate through. Merchandise
was delivered in a timely fashion as promised. I'm sure if I have any trouble
what so ever, the staff will be able to help guide me through it.
Chester Jennings
January 16, 2004
The salesperson I spoke to by telephone was very knowledgeable and helpful. The
company appears to be well run.
Gregory Ray
December 22, 2003
Ordered merchandise in the morning. Asked merchant to contact me as soon as they
received confirmation of order. Merchant contacted me 3 hours later. Saved 200
dollars by ordering online. Received merchandise in two days. Installed equipment
in 1 hour and 45 minutes. This is by far the simplest and best designed Tankless
water heater on the market. Unit is working great. Old Paloma
unit lasted 17 Years All this right before Christmas. All I can say is Great Job
Low Energy Systems.
Helmut Menking
October 24, 2003
Two years ago I replaced two 40 gallon water heaters with a tankless water
heater. The installation was a snap and I'm happy to report that the unit has
performed flawlessly from day one. Our house has three bathrooms with a spa tub
in the master and the tankless water heaters has had no problems keeping up with
our hot water demands. Recently I emailed Technical
Support with a question regarding maintenance and received an immediate no-charge
response. Turns out if I had spent a bit more time reading the installation manual
I could have answered it myself. Go tankless!
Marty Bradley
August 21, 2003
They were very prompt and courteous. They sent our order
as soon as they got it in stock and called us to let us know it had been shipped.
We saved over $200 by buying it and paying the shipping from Low Energy Systems
rather than buying it in Anchorage and shipping it to Eagle. We were completely
satisfied.
Ann Millard
August 17, 2003
Just wanted to bring you an update on my tankless water heater that I purchased
from you in 2001 for my new house. It has now been almost a year and a half since
I moved in and began using the water heater. It has performed perfectly with no
problems. Since I moved in I have gotten married so now there are two of us using
it as well as more laundry and other uses. No problems with water or the amount
we need. The only thing that I have had to add is a battery backup unit because
the power company that we have is very unreliable and the electric goes off at
least 3 times a week for no apparent reason. We are also very happy with the gas
unit as our electric bills run between $50.00 and $70.00 a month. Which is great
here in Florida with the air conditioning running 24 hours a day. As you can tell
we are very happy with the tankless water heater and will never have another type
of water heater.
Paul Hilliard
August 13, 2003
The WEB site was accurate... Tracking number was supplied promptly. Product
arrived a day early and in good working order... I could not ask for more...
Paul Gordon Feaster
July 28, 2003
The lady that helped me with my order made shopping with your company much
easier, the order was a breeze.
Bill Kinney
July 8, 2003
The only concern I had was the need for the company to verify my billing
address with the credit card details I provided. This caused a minor delay but
was easily resolved. This is the first instance I have experienced of an overseas
supplier having to do so. It may be a unique requirement for the state the company
is in? All up however, I am very pleased with the assistance they provided and
the timely manner in which they dispatched the product.
Bernadette Hedger
Australia
July 1, 2003
Everything went as planned. Delivery was on time. Installation was easy.
Instructions were complete.
Evan MacLeod
June 27, 2003
Low Energy Systems had people "on call" to answer my questions.
I found them to be courteous and helpful. They shipped promptly.
Sarah Collins
June 17, 2003
No hassle, fast shipping, product was received in excellent shape. Top Notch.
Myron J. Bluy
June 3, 2003
The order was confirmed quickly, and arrived AMAZINGLY fast. The water heater
was exactly as described, and since I could not find one in the home improvement
stores, I was very happy to be able to order one from Low Energy Systems, and
get great service to boot.
Shannon Showalter
April 28, 2003
Called to verify order before I even finished my session on the computer.
Very prompt and courteous.
Carl Mortensen
April 20, 2003
Great info on shipping ETA and tracking number. Great price on items. Recommend
100%.
David Ponce
March 23, 2003
I was very pleased with the water heater, and the shipping was very timely
as they promised.
David Stokes
March 23, 2003
I received my package within a couple of days, even though I chose UPS ground.
Also, I researched several places online and had somebody come to my house with
a quote... these guys had the best price by far!!! About $300-$500 cheaper than
the dude who came to my house!!!
Lee Huffman
February 10, 2003
Tech support was great. They answered all my questions. All my orders have
come in on time and complete. Everything works like they said it would. I placed
an order using the on-line system and one order over the phone. Both methods were
fast and easy. My new water heater is pumping out HOT water and I'm a happy camper.
Ben Speirs
December 22, 2002
Smooooth transaction. After long search, they had the best prices for first
quality products. They double checked by phone to insure the order placed with
YOUR credit card was placed by YOU.
Kim Doxey
May 3, 2002
My order was shipped the same day; I received it EARLIER than I'd scheduled
for (and that's definitely a first on this remodel). I got exactly what I ordered,
in perfect condition, at a reasonable price. I'm tickled pink with low energy
systems.
Michael Miller
March 19, 2002
I've just returned from a customer's new site with one of your water heaters installed.
Instead of calling the general contractor for warranty work our customer called
us as we do all of there plumbing, sewer, and drain service work...
After one look at the Paloma and remembering that I haven't been actively in the
field for years, I was way over my head. So a quick call back to our home base
and out from the "bat cave" came our water heater trouble shooter Bill Martin.
Bill has been in contact with your company in the past so I knew we had the right
man for the job. We wouldn't trade Billy for any one or even two people when it
comes to troubleshooting. Nobody can touch Billy.
Once Bill arrived he went right to the problem. Seems some flux got up in what
Billy called the diaphragm. As Bill disassembled the heater I got to get a peek
of the inside of your product. That's when I said WOW and couldn't wait to back
to the office and give you all a quick note.
Just the space your product saves is reason enough to look into your product.
I truly believe that our customer is very intelligent indeed to be installing
your product. And we as a company are proud to be able to service them when the
need arrives. I've gotten interrupted so now I must go. Your product is a winner
with us. Thank you for your time,
Jeff Morgan
Morgan/Miller Plumbing
January 11, 2002
They very quickly answered an e-mail question which lead to the purchase
of a water heater from them. The unit only cost about $15 to ship and arrived
in 4 days. I will recommend them to everyone who is in the market for a new water
heater.
Neil Lawrence
December 9, 2001
I cannot say enough about how they handled a special situation. UPS destroyed
my original water heater and I had a schedule on a new house to maintain. Low
Energy Systems sent me another one immediately 2nd day air. They have put me back
on schedule. Thanks to them my house will be a model for possibly more systems
in the area. I give them an A rating.
Hilliard Paul
July 26, 2001
Great product and fast shipment. Had the product in less than a week. Also the
company kept me informed when and how the product was shipped.
William Holtmeyer
May 25, 2001
We ordered a tankless water heater from you several months ago. We have finally
installed it and I just wanted to let you know how pleased we are with the operation
of the unit. Several days after it was operational my 15 year old daughter was
admonishing my wife for having run a load of laundry and how now she could not
take a shower as there would not be any hot water left. Well when I reminded her
of our new heater and that we would never run out of hot water again she actually
smiled.
Thank you for your prompt service, excellent price, and high quality equipment.
Mark Gillett
P.S. My contractor was so impressed that he is planning to put one in his next
house and I will of course recommend you as the supplier.
May 13, 2001
Ordered on Monday received Friday, pretty darn fast.
Glenn Sugiura
May 2, 2001
We installed the tankless water heater and love it. Our bill went down $100
the first month. Thank you.
Terri Whitney.
April 4, 2001
We call it in Spanish = "MARAVILLOSO, PERFECTO". They are a perfect, marvelous,
serious Company. The Customer Services office, headed by Mr. Neil Green is what
any buyer seeks when buying: real personal treatment...they really want to help.
They are not for the sell; they are after gaining a customer for ever. AMERICA
shall keep this way of doing business.
Joaquin Vargas, Jr., M.D.
Puerto Rico
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