FREE Lifetime Technical Support

Paloma/WaiWela water heaters are known for both their important safety features, reliability, and for the free lifetime technical support guarantee after your purchase is complete.

If you purchased your Paloma/WaiWela unit from Low Energy Systems and are in need of technical support, we are happy to help.

Please call us Monday-Friday, 8:00am -- 5:00pm MST, at 1-800-873-3507 or email sales@tanklesswaterheaters.com.

Please have the following information ready when you call:

1. Model Number (PHH, PH-, PH2-, etc)
2. Serial Number
3. Invoice Number
4. Date of Installation
5. Descripion of Venting
6. Location Installed
7. Error Code & Error Code History (C3-#, C4-#)